FAQ

  • If I need a large/small wig cap.how do I make order please?
    you can leave a notes when place order as Large wig cap/ Small wig cap. (normally we ship the Medium wig cap head circumference is 22.5inch.Wig cap size check in the Measurement Guide descripetion )
  • MCan you sew in a adjustable elastic band on my wig directly please?
    every of our wig order have a adjustable elastic band.
  • Why Did My Payment Fail?
    Maybe incorrect cvv security code or exceeding cc limits you can try to payment with paypal or ask service to send you the paypal invoice
  • Why my klarna payment failed?
    if payment failed .can try with full payment in paypal or card.
  • I already ordered ,but need change my address,what can I do please?
    please contact our service if need to change address before package ship out .we can adjust the address .
  • How To Track Your Order?
    The tracking number and tracking information normally update to your email after ship out ,and you can also log in your website account to check the tracking details
  • Is It 100% Human Hair ?
    Yes, 100% human hair, No fiber, No synthetic or animal hair, we have sold hair on our website for many years, we only sell 100% human hair. We guarantee it's 100% human hair, please don't worry.
  • How Long Did You Receive Your Refund?
    It took 0-2 business days
  • Can the hair be dyed/ bleached?
    Our hair is 100% human hair and it can be dyed or bleached well in a professional way. We do suggest getting a professional opinion by an experienced colorist and having your hairdresser dye the hair as you will get the results you want. We would advise for a one clip weft to be tested prior to coloring or restyling the full set to make sure the resulting shade is what you anticipate. Note: Any dyeing and bleaching is done at the customer's own discretion and we cannot be held accountable if the results do not come out as intended.
  • How long does it last?
    This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take very good care of it for it to last longer. Many hair extension users prefer 8A hair because it is very cheap . and some customer prefer 10A, because it is beautiful and better quality which makes it last longer than 8A one.
  • I have bought something but seen it at a different price on your website.
    As an online business we act much faster in adjusting our prices in response to trends, stock and demand from customers. It's our general view not to refund the difference.
  • Whats the differences between Brazilian virgin hair, Peruvian virgin hair,Malaysian virgin hair and Indian virgin hair
    The differences are more apparent in the hair's reaction to water, heat or air drying. For longer lasting curls on any of the hair, it is recommend to roller set hair with a hair setting lotion. Malaysian Hair - Malaysian hair at first can appear excessively shiny but after the first 2/3 washes the shine lessens considerably to take on a more natural appearance. Curls will not loosen or drop with time but maintain their form for the entire day. No product is required to maintain the curl. Malaysian hair is also softer and silkier in texture than Indian hair. Indian hair tends to dry into a beautiful wave which ranges from a slight wave to very wavy, although it straightens and curls very easily. Brazilian Hair is silkier and shinier in texture than Indian Hair. The Straight textures are not bone straight but tends to curly beautifully at the end. This hair holds curls very well and tends to hold curls longer than the Indian Hair. Peruvian Hair is a little coarser and thicker in texture than Indian or Brazilian hair. It blends well with normal African-American relaxed hair textures and medium Caucasian hair textures.The curly texture becomes more curly when wet or washed.