FAQ

  • If I need a large/small wig cap.how do I make order please?
    you can leave a notes when place order as Large wig cap/ Small wig cap. (normally we ship the Medium wig cap head circumference is 22.5inch.Wig cap size check in the Measurement Guide descripetion )
  • Can you sew in a adjustable elastic band on my wig directly please?
    every of our wig order have a adjustable elastic band.
  • I already ordered ,but need change my address,what can I do please?
    please contact our service if need to change address before package ship out .we can adjust the address .
  • Is It 100% Human Hair ?
    Yes, 100% human hair, No fiber, No synthetic or animal hair, we have sold hair on our website for many years, we only sell 100% human hair. We guarantee it's 100% human hair, please don't worry.
  • How Long Did You Receive Your Refund?
    1.If the returning is due to our problems (Such as: Incorrect products, Quality problem of products), we will offer full refund for you.
     
    2.If the returning is due to buyer’s problem (Such as: Don’t like/ Don’t need it any longer, Order wrong product/size ), we will remove $20 from your payment as loss of shipping fee, and before you do any return,pls contact our team service Within 30 days after you receive the hair packet.
     
    3.Once your return products is received and inspected, we will send you an email or message to notify you that we have received the item. We will also inform you of the approval or rejection of your refund. Once we make agreement, then the refund will be processed, we will deal the refund via the payment we received from paypal, if you do have a register paypal, you will get the refund within 1-2 working days or so,if you are using debit card or visa card payment methods, which would take 7-10 working days, if you want it back quicker, you can contacy your local bank service. If you no longer use the original card, please contact us in advance to avoid any loss.
  • Can the hair be dyed/ bleached?
    Our hair is 100% human hair and it can be dyed or bleached well in a professional way. We do suggest getting a professional opinion by an experienced colorist and having your hairdresser dye the hair as you will get the results you want. We would advise for a one clip weft to be tested prior to coloring or restyling the full set to make sure the resulting shade is what you anticipate. Note: Any dyeing and bleaching is done at the customer's own discretion and we cannot be held accountable if the results do not come out as intended.
  • How long does it last?
    This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take very good care of it for it to last longer. Many hair extension users prefer 8A hair because it is very cheap . and some customer prefer 10A, because it is beautiful and better quality which makes it last longer than 8A one.
  • Whats the differences between Brazilian virgin hair, Peruvian virgin hair,Malaysian virgin hair and Indian virgin hair
    The differences are more apparent in the hair's reaction to water, heat or air drying. For longer lasting curls on any of the hair, it is recommend to roller set hair with a hair setting lotion. Malaysian Hair - Malaysian hair at first can appear excessively shiny but after the first 2/3 washes the shine lessens considerably to take on a more natural appearance. Curls will not loosen or drop with time but maintain their form for the entire day. No product is required to maintain the curl. Malaysian hair is also softer and silkier in texture than Indian hair. Indian hair tends to dry into a beautiful wave which ranges from a slight wave to very wavy, although it straightens and curls very easily. Brazilian Hair is silkier and shinier in texture than Indian Hair. The Straight textures are not bone straight but tends to curly beautifully at the end. This hair holds curls very well and tends to hold curls longer than the Indian Hair. Peruvian Hair is a little coarser and thicker in texture than Indian or Brazilian hair. It blends well with normal African-American relaxed hair textures and medium Caucasian hair textures.The curly texture becomes more curly when wet or washed.